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Duke warns customers of payment scam
Updated on: 04.03.13

 

PLAINFIELD – Duke Energy is urging its Indiana customers to be alert for a new bill payment scam.

Under the scam, a customer receives an unsolicited phone call from an individual who falsely claims to be a Duke Energy representative.

The caller falsely warns that Duke Energy will disconnect the customer’s electric service if the customer fails to make an immediate payment – usually within one hour.

The caller instructs the customer to purchase a prepaid debit card – widely available at retail stores – then tells the customer to call back to supposedly make a payment to Duke Energy.

The caller asks the customer for the prepaid debit card’s receipt number and PIN number, giving the caller instant access to the card’s funds and the ability to immediately drain its balance.

In reality, Duke Energy never asks or requires customers who have delinquent accounts to purchase a prepaid debit card to avoid electric service disconnection.

Customers can make payments online, by phone, by automatic bank draft, by mail or in person.

Duke Energy customers who have delinquent accounts receive multiple notifications from the company over the course of several weeks prior to electric service disconnection – never just a single notification one hour before disconnection.

The company urges customers who suspect or experience fraud to hang up and call local police, then call Duke Energy in Indiana at 1-800-521-2232.

Duke Energy Indiana’s operations provide approximately 6,900 megawatts of owned electric capacity to approximately 790,000 customers, according to a news release.

 

Obituaries
See Full List »

Alva L. Miller, 81, Columbus
  Father of Marsha Ott and Karen Kincer, both of Nineveh

Alice M. Stines, 81, Taylorsville
  Sister of Leon Thickstun and Joan Dewar, both of Nashville

Jeanetta Estella Waltz, 77, Nineveh
  

  • October 30
    Gospel jam session
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    WRAPS meetings
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    B.C. Election Board
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    9th District candidate to meet public
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    Rotary Club
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  • October 31
    Bingo
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    Deadline to RSVP for Brown County/Purdue Extension dinner meeting
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    Trunk or Treat at Helmsburg church
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  • November 1
    Annual chicken noodle dinner, craft bazaar at Christiansburg church
    4 to 7 p.m. Christiansburg United Methodist Church, 7372 S. Christianburg Road
  • November 1
    Euchre
    6 p.m. Sycamore Valley Center, 746 Memorial Drive (fairgrounds)
  • November 1
    Annual craft, bake sale at Helmsburg church
    9 a.m. to 4 p.m. Brown County Community Church, 2370 Main St.
  • November 1
    Dave Miller at Abe Martin Lodge
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  • November 1
    Annual bazaar, quilt raffle, bake sale, bean dinner
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    Nashville Redevelopment Commission
    4:30 p.m. Town Hall, 200 Commercial St.
  • November 4
    Euchre
    6 p.m. Sycamore Valley Center, 746 Memorial Drive at the fairgrounds
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    Government offices CLOSED
  • November 5
    Woodworkers club
    7 p.m. Charlie Roush's Shop, 6987 Christianberg Road
  • November 5
    Jeff Foster at Hobnob restaurant
    6 to 8 p.m. Hobnob, 17 W. Main St.
  • November 6
    Gospel jam session
    6:30 p.m. Country Gospel Music Church, 5181 State Road 46 East, Gnaw Bone
  • November 6
    WRAPS meetings
    7 to 9 p.m. Brown County Public Library, 205 N. Locust Lane
  • November 6
    Salt Creek Trail Committee
    10 a.m. BC Parks & Rec. Office, 1001 Deer Run Lane
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    Brown County Schools Board of Trustees
    6:30 p.m. Helmsburg Elementary School, 5378 Helmsburg School Road
  • November 6
    Rotary Club
    7:15 a.m. Artists Colony Inn, 105 S. Van Buren St.
  • November 7
    Bingo
    6 p.m. Fruitdale Fire Station, 5200 State Road 135 North, Bean Blossom
  • November 8
    Second Saturday Village Art Walk
    5 to 8 p.m. Downtown Nashville
  • November 8
    Free community breakfast at Sprunica church
    8 to 10 a.m. Sprunica Baptist Church, 3902 Sprunica Road
  • November 8
    Euchre
    6 p.m. Sycamore Valley Center, 746 Memorial Drive (fairgrounds)
  • November 8
    Dave Miller at Abe Martin Lodge
    5:30 to 7:30 p.m. Abe Martin Lodge, Brown County State Park
  • November 11
    Euchre
    6 p.m. Sycamore Valley Center, 746 Memorial Drive (fairgrounds)
  • November 11
    Government Offices CLOSED
  • November 12
    Mandatory scholarship meeting at the high school
    6:30 p.m. Brown County High School, 235 School House Lane
  • November 12
    Jeff Foster at Hobnob restaurant
    6 to 8 p.m. Hobnob, 17 W. Main St.
  • November 13
    Go Club at the library Thursdays
    3:30 to 5 p.m. Brown County Public Library, 205 N. Locust Lane
  • November 14
    Bingo
    6 p.m. Fruitdale Fire Station, 5200 State Road 135 North, Bean Blossom
  • November 15
    Euchre
    6 p.m. Sycamore Valley Center, 746 Memorial Drive (fairgrounds)
  • November 15
    Dave Miller at Abe Martin Lodge
    5:30 to 7:30 p.m. Abe Martin Lodge, Brown County State Park
  • November 18
    Euchre
    6 p.m. Sycamore Valley Center, 746 Memorial Drive (fairgrounds)
  • November 19
    Jeff Foster at Hobnob restaurant
    6 to 8 p.m. Hobnob, 17 W. Main St.
  • November 20
    Go Club at the library Thursdays
    3:30 to 5 p.m. Brown County Public Library, 205 N. Locust Lane
  • November 23
    Nashville Reserve Officers host chili cook-off
    10 a.m. to 3 p.m. Nashville P.D., 200 Hawthorne Drive
  • December 13
    Free community breakfast at Sprunica church
    8 to 10 a.m. Sprunica Baptist Church, 3902 Sprunica Road