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Duke warns customers of payment scam
Updated on: 04.03.13

 

PLAINFIELD – Duke Energy is urging its Indiana customers to be alert for a new bill payment scam.

Under the scam, a customer receives an unsolicited phone call from an individual who falsely claims to be a Duke Energy representative.

The caller falsely warns that Duke Energy will disconnect the customer’s electric service if the customer fails to make an immediate payment – usually within one hour.

The caller instructs the customer to purchase a prepaid debit card – widely available at retail stores – then tells the customer to call back to supposedly make a payment to Duke Energy.

The caller asks the customer for the prepaid debit card’s receipt number and PIN number, giving the caller instant access to the card’s funds and the ability to immediately drain its balance.

In reality, Duke Energy never asks or requires customers who have delinquent accounts to purchase a prepaid debit card to avoid electric service disconnection.

Customers can make payments online, by phone, by automatic bank draft, by mail or in person.

Duke Energy customers who have delinquent accounts receive multiple notifications from the company over the course of several weeks prior to electric service disconnection – never just a single notification one hour before disconnection.

The company urges customers who suspect or experience fraud to hang up and call local police, then call Duke Energy in Indiana at 1-800-521-2232.

Duke Energy Indiana’s operations provide approximately 6,900 megawatts of owned electric capacity to approximately 790,000 customers, according to a news release.

 

Obituaries
See Full List »

Karen J. Wampler, 78, Columbus
  Sister of Rod Sanburn of Nashville

Tommie Barger, 72, Morgantown
  Father of Edward Barger of Morgantown

Maurice Wayne Pelley Sr., 83, Gosport
  Father of Shirley Ackerman (husband, Jim) of Nashville

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  • July 28
    Open 12-step meeting in New Bellsville area
    8 p.m. Harmony Baptist Church, 3999 Mt. Liberty Road, New Bellesville
  • July 28
    BC Area Plan Commission
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  • July 28
    Time for inner peace set at local church
    5:30 to 7 p.m. Parkview Church of the Nazarene, 1750 State Road 46 East
  • July 29
    Jeff Foster at Hobnob restaurant
    6 to 8 p.m. Hobnob, 17 W. Main St.
  • July 29
    Environmental workshop set at library
    9 a.m. Library, 205 N. Locust Lane
  • July 29
    Rotary Club food booth at county fair
  • July 29
    BC Sheriff's Merit Board meeting CANCELED
  • July 30
    Go Club at the library
    3:30 to 5 p.m. Brown County Public Library, 205 N. Locust Lane
  • July 30
    Gospel jam & sing in Gnaw Bone
    6:30 p.m. Country Gospel Church, 5181 State Road 46 East
  • July 30
    WRAPS
    7 to 9 p.m. Library, 205 N. Locust Lane
  • July 30
    Rotary Club food booth at county fair
  • July 31
    Farmers market in Bean Blossom July 31
    4 to 7 p.m. St. David's Episcopal Church, 11 State Road 45 at 135 North, Bean Blossom
  • July 31
    Bingo
    5 p.m. Fruitdale Fire Station, 5200 State Road 135 North, Bean Blossom
  • July 31
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    2 to 4 p.m. Brown County History Center, 90 E. Gould
  • July 31
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    7 p.m. to Pine Room, 51 E. Chestnut St.
  • August 1
    Euchre
    6 p.m. Sycamore Valley Center, 746 Memorial Drive (fairgrounds)
  • August 1
    Free clothes, supplies for students Aug. 1 at intermediate school
    9 a.m to 1 p.m. BC Intermediate School, 260 School House Lane
  • August 1
    Acoustic guitar festival hosted at Playhouse
    11 to 4 p.m., 7:30 to 10 p.m. BC Playhouse, 70 S. Van Buren St.
  • August 2
    Read to dogs at the library
    2 to 3:30 p.m. Library, 205 N. Locust Lane
  • August 2
    CSVFD serves pancake breakfast
    7:30 to 11:30 a.m. CSLOA Clubhouse, 8751 Nineveh Road
  • August 2
    Guitar and performance workshops planned
    10 a.m. to 2 p.m. Brown County Inn, 51 State Road 46 East
  • August 2
    Read to a dog at the library
    2 to 3:30 p.m. Library, 205 N. Locust Lane
  • August 4
    Euchre
    6 p.m. Sycamore Valley Center, 746 Memorial Drive (fairgrounds)
  • August 4
    Brown County Council
    2 p.m. County Office Building, 201 N. Locust Lane
  • August 4
    Open 12-step meeting in New Bellsville area
    8 p.m. Harmony Baptist Church, 3999 Mt. Liberty Road, New Bellesville
  • August 4
    Time for inner peace set at local church
    5:30 to 7 p.m. Parkview Church of the Nazarene, 1750 State Road 46 East
  • August 6
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    6 p.m. Town Hall, 200 Commercial St.
  • August 6
    WRAPS
    7 to 9 p.m. Library, 205 N. Locust Lane
  • August 7
    Bingo
    6 p.m. Fruitdale Fire Station, 5200 State Road 135 North, Bean Blossom
  • August 8
    Free community breakfast at Sprunica church
    8 to 10 a.m. Sprunica Baptist Church, 3902 Sprunica Road
  • August 11
    Time for inner peace set at local church
    5:30 to 7 p.m. Parkview Church of the Nazarene, 1750 State Road 46 East
  • August 12
    Blood drive scheduled at Parkview church
    2 to 7 p.m. Parkview Church of the Nazarene, 1750 State Road 46 East
  • August 13
    BC photography club
    7 to 9 p.m. Library, 205 N. Locust Lane
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    Rock & mineral club
    6 p.m. Extension Office, 802 Memorial Drive at the fairgrounds
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    11 a.m. to 2 p.m. Parkview Church of the Nazarene, 1750 State Road 46 East
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    1 to 4 p.m. Nashville United Methodist Church, 36 S. Jefferson St.
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    1 p.m. Library, 205 N. Locust Lane