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Duke warns customers of payment scam
Updated on: 04.03.13

 

PLAINFIELD – Duke Energy is urging its Indiana customers to be alert for a new bill payment scam.

Under the scam, a customer receives an unsolicited phone call from an individual who falsely claims to be a Duke Energy representative.

The caller falsely warns that Duke Energy will disconnect the customer’s electric service if the customer fails to make an immediate payment – usually within one hour.

The caller instructs the customer to purchase a prepaid debit card – widely available at retail stores – then tells the customer to call back to supposedly make a payment to Duke Energy.

The caller asks the customer for the prepaid debit card’s receipt number and PIN number, giving the caller instant access to the card’s funds and the ability to immediately drain its balance.

In reality, Duke Energy never asks or requires customers who have delinquent accounts to purchase a prepaid debit card to avoid electric service disconnection.

Customers can make payments online, by phone, by automatic bank draft, by mail or in person.

Duke Energy customers who have delinquent accounts receive multiple notifications from the company over the course of several weeks prior to electric service disconnection – never just a single notification one hour before disconnection.

The company urges customers who suspect or experience fraud to hang up and call local police, then call Duke Energy in Indiana at 1-800-521-2232.

Duke Energy Indiana’s operations provide approximately 6,900 megawatts of owned electric capacity to approximately 790,000 customers, according to a news release.

 

  • September 2
    Woodworkers Club
    7 p.m. Library, 205 N. Locust Lane
  • September 3
    Go Club at the library
    3:30 to 5 p.m. Library, 205 N. Locust Lane
  • September 3
    WRAPS
    7 to 9 p.m. Library, 205 N. Locust Lane
  • September 3
    Gospel jam & sing in Gnaw Bone
    6:30 p.m. Country Gospel Music Church, 5181 State Road 46 East
  • September 3
    Brown County Schools Board of Trustees
    6:30 p.m. BC Intermediate School, 260 Schoolhouse Lane
  • September 3
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    5:30 p.m. Brown County Inn, 51 State Road 46 East
  • September 4
    Farmers market in Bean Blossom
    4 to 7 p.m. St. David's Episcopal Church, 11 State Road 45 at 135 North, Bean Blossom
  • September 4
    Bingo
    6 p.m. Fruitdale Fire Station, 5200 State Road 135 North, Bean Blossom
  • September 4
    "Rounding Third" at the Playhouse
    7:30 p.m. BC Playhouse, 70 S. Van Buren St.
  • September 5
    Euchre
    6 p.m. Sycamore Valley Center, 746 Memorial Drive (fairgrounds)
  • September 5
    BCHS class of 2005 reunion slated
    3 to 6 p.m., 8 p.m. Deer Run Park; Salt Creek Golf Retreat, 2359 State Road 46 East
  • September 5
    "Rounding Third" at the Playhouse
    7:30 p.m. BC Playhouse, 70 S. Van Buren St.
  • September 6
    Read to dogs at the library
    2 to 3:30 p.m. Library, 205 N. Locust Lane
  • September 6
    'Ant-Man' at the Playhouse
    4 p.m., 7 p.m. BC Playhouse, 70 S. Van Buren St.
  • September 7
    'Ant-Man' at the Playhouse
    4 p.m. BC Playhouse, 70 S. Van Buren St.
  • September 8
    Open 12-step meeting in New Bellsville area
    8 p.m. Harmony Baptist Church, 3999 Mt. Liberty Road, New Bellesville
  • September 8
    Peaceful Valley Heritage meeting
    6:30 p.m. BCCF, 209 S. Van Buren St.
  • September 8
    Retired teachers
    noon Hotel Nashville, 245 N. Jefferson St.
  • September 9
    Nashville Town Council
    6 p.m. Town Hall, 200 Commercial St.
  • September 10
    'Ant-Man' at the Playhouse
    7 p.m. BC Playhouse, 70 S. Van Buren St.
  • September 11
    "Rounding Third" at the Playhouse
    7:30 p.m. BC Playhouse, 70 S. Van Buren St.
  • September 12
    Free community breakfast at Sprunica church
    8 to 10 a.m. Sprunica Baptist Church, 3902 Sprunica Road
  • September 12
    Bible camp planned
    8:30 a.m. to 2 p.m. Shepherd of the Hills Lutheran Church, 5802 Old Settlers Road behind Brownie's restaurant
  • September 12
    "Rounding Third" at the Playhouse
    7:30 p.m. BC Playhouse, 70 S. Van Buren St.
  • September 12
    Beer and live music at inn
    12:30 to 4 p.m. Story Inn, 6404 State Road 135 South
  • September 12
    Live birds of prey at fundraiser
    5 to 9 p.m. Brown County State Park, 1450 State Road 46 East (north entrance)
  • September 12
    Concert, dinner for emergency services
    7 p.m., 8 p.m. to midnight Mike's Dance Barn, 2277 State Road 46 West
  • September 13
    'Ant-Man' at the Playhouse
    4 p.m., 7 p.m. BC Playhouse, 70 S. Van Buren St.
  • September 17
    WRAPS
    7 to 9 p.m. Library, 205 N. Locust Lane
  • September 18
    BucCornEar Festival fundraiser returns
    4 to 8 p.m. JTFD, 4831 Helmsburg Road, Helmsburg
  • September 18
    'A Miracle for You' services with evangelist Jerry Holland
    7:30 p.m. The Pentecostals
  • September 19
    BucCornEar Festival fundraiser returns
    8 a.m. to 8 p.m. JTFD, 4831 Helmsburg Road, Helmsburg
  • September 19
    'A Miracle for You' services with evangelist Jerry Holland
    6 p.m. The Pentecostals
  • September 20
    'A Miracle for You' services with evangelist Jerry Holland
    2 p.m. The Pentecostals
  • September 28
    American history DVD to play at library
    1 p.m. Library, 205 N. Locust Lane
  • October 4
    Read to a dog at the library
    2 to 3:30 p.m. Library, 205 N. Locust Lane